Shipping and Returns

Shipping

  • We do not use excessive packaging or have a fake, expensive “unboxing” experience. Your products are delivered so that they arrive to you in the best possible condition with the minimum of waste.
  • If you receive your products and need some help with using them, please go to our Facebook and book a free appointment for help or contact us at hello@scienceskincare.com.au
  • We ship all over Australia for a flat rate of AUD$15 (up to 22kg). Shipping overseas will recommence after the COVID-19 pandemic conditions ease.
  • A Note on Shipping: Deliveries may be a bit slower than usual as we work with our partners to ensure the health and safety of their staff. Thanks for your patience!

Returns

We know how irritating it is when companies make the return or exchange process a continuous series of hoops to jump through.

Our policy is easier than 1, 2, 3….

  • Just let us know if you don’t love it within 21 days of the order being sent by contacting us at hello@scienceskincare.com.au
  • We will refund 100% of your skincare product purchase
  • No tricks. No worries. No surprises.